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Museo Sorolla - 2 km from property
Estadio Santiago Bernabéu - 2.08 km from property
Círculo de Bellas Artes - 3.32 km from property
Caixa Forum - 3.81 km from property
Chocolatería de San Ginés - 4.09 km from property
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Puerta America hotel

Madrid, Spain

8.2Rating
ExcellentRated by Guests
2,443Reviews

What to expect

Pros

  • 🛏️Comfortable beds with unique room designs
  • 👫Friendly and helpful staff
  • 🚇Convenient location near metro station
  • 🏊‍♂️Nice pool area and facilities
  • 🍳Great breakfast options
  • 🌆Modern and unique hotel design
  • 👨‍👩‍👧‍👦Family-friendly amenities and services
  • 🌟Impeccable cleanliness and housekeeping
  • 🏋️‍♂️Gym and fitness facilities available
  • 🍽️Variety of dining options within the hotel

Cons

  • 💸Hidden charges and unexpected costs
  • 🛋️Outdated and small rooms in some areas
  • 🍸Limited or unavailable rooftop bar experience
  • 🚶‍♂️Location far from city center or main attractions
  • 🛎️Average or subpar service quality
  • 🥽Lack of basic amenities like coffee machines or robes
  • 🥶Cold pool or pool area conditions
  • 🪑Uncomfortable seating options in the rooms
  • 🧹Issues with cleanliness and room functionality
  • 🍹Inflexible or limited bar and dining options

What this place has to offer

Things to do and ways to relaxFitness center, Massage, Nightclub, Tours
Services and conveniencesConcierge, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, German, Spanish, French, Italian

The 5-star Silken Puerta America Hotel offers comfort and convenience whether you're on business or holiday in Madrid. Both business travelers and tourists can enjoy the hotel's facilities and services. Facilities like 24-hour room service, free Wi-Fi in all rooms, 24-hour security, daily housekeeping, gift/souvenir shop are readily available for you to enjoy. Television LCD/plasma screen, internet access – wireless (complimentary), non smoking rooms, air conditioning, heating can be found in selected guestrooms. Take a break from a long day and make use of fitness center, sauna, indoor pool, massage. Discover all Madrid has to offer by making Silken Puerta America Hotel your base.

Where you'll be sleeping

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50 m²

Junior Suite

1 queen bed

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60 m²

Suite Executive by JEAN NOUVEL

1 double bed

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25 m²

Deluxe Room

1 double bed or 2 single beds

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25 m²

Deluxe Spaceclub By Zaha Haddid

1 double bed

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Room Capacity 1

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30 m²

Zaha Hadid Space Club Room

1 queen bed

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SPACE CLUB ROOMS BY ZAHA HADID

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140 m²

Presidential Suite

2 queen beds

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30 m²

Zaha Hadid Space Club

1 queen bed

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45 m²

Junior Suite with Executive Lounge Access

What other guests say about this hotel

  • 1

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Puerta America hotelMadrid, Spain

Where you'll be staying