EAST Miami

Name: EAST Miami
Address: Brickell Plaza, Miami (FL), Florida, 33131, United States
Rating: 7.750282485875705

Miami (FL), United States

Brickell Plaza, 33131

7.8Rating

Very GoodRated by Guests

1,239Reviews

What to expect

Pros

🏊Amazing poolside experience with attentive staff
🍹Fabulous rooftop bar with great views and service
🏙️Convenient location near shopping and eateries
💪Impeccable 24/7 gym for fitness enthusiasts
🍳Delicious breakfast options with a fabulous buffet
🍸Great nightlife options with rooftop bar and restaurants
🥇Excellent customer service and attentive staff
🌟Modern and spacious rooms with comfortable beds
👩‍👩‍👧‍👦Family-friendly amenities and activities
💼Ideal for business travelers with efficient services

Cons

🚨Security staff perceived as aggressive and intimidating
💸Issues with delayed refunds and security deposit charges
🤢Slow room service response times and lack of immediate assistance
🕒Inconsistent housekeeping service with delays in room cleaning
💰High prices for certain amenities and rooftop minimum consumption
🏨Administrative errors causing inconvenience with reservations and charges
🛏️Uncomfortable bedding and room furnishings affecting sleep quality
🔒Challenges with key card access and technical room issues
🍴Mixed reviews on restaurant quality and service speed
🧹Room cleanliness needs improvement for a more pleasant stay

What this place has to offer

Things to do and ways to relaxFitness center, Hot tub, Massage, On-site entertainment, Spa, Spa/sauna, Tours, Yoga room

Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage

Dining, drinking, and snackingGrocery delivery, Room service [24-hour]

Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas

Languages spokenEnglish, German, Spanish, Chinese [Mandarin], French, Portuguese, Italian, Arabic, Turkish, Korean, Greek, Romanian

EAST Miami is conveniently located in the popular Downtown Miami / City Center area. The hotel offers a high standard of service and amenities to suit the individual needs of all travelers. Free Wi-Fi in all rooms, 24-hour front desk, facilities for disabled guests, express check-in/check-out, luggage storage are just some of the facilities on offer. Guestrooms are fitted with all the amenities you need for a good night's sleep. In some of the rooms, guests can find television LCD/plasma screen, air conditioning, desk, mini bar, balcony/terrace. Recuperate from a full day of sightseeing in the comfort of your room or take advantage of the hotel's recreational facilities, including hot tub, fitness center, outdoor pool, massage. EAST Miami is an excellent choice from which to explore Miami (FL) or to simply relax and rejuvenate.