Swimming pool
Lobby
Exterior view
View
Exterior view
Uncle's Ho Mausoleum - 960 m from property
Temple of Literature & National University - 210 m from property
Hoàn Kiếm Lake - 1.99 km from property
West Lake - 2.9 km from property
Exterior view
Tran Quoc Pagoda - 2.05 km from property
Exterior view
Exterior view
Food and beverages
Bar/lounge
Meeting room / ballrooms
Meeting room / ballrooms
Bar/lounge
Food and beverages
Food and beverages
Food and beverages
Food and beverages
Bathroom
Restaurant
Restaurant
Restaurant
Meeting room / ballrooms
Meeting room / ballrooms
Meeting room / ballrooms
Meeting room / ballrooms
Meeting room / ballrooms
Bar/lounge
Sports and activities
Business center
Bathroom
Bathroom
Restaurant
Restaurant
Spa
Sports and activities
Sports and activities
Spa
Food and beverages
Deluxe Suite, King Bed, Lounge Access - Bed
Meeting room / ballrooms
Executive Room, King Bed, High Floor, Lounge Access - Bed
Meeting room / ballrooms
Food and beverages
Bar/lounge
Food and beverages
Executive Room, King Bed, High Floor, Lounge Access - View
Food and beverages
Deluxe Room, Twin Beds - Room plan
Bar/lounge
Grand Deluxe, King Bed, High Floor - Bathroom
Spa
Restaurant
Restaurant
Recreational facilities
Restaurant
Restaurant
Spa
Fitness center
Restaurant
Restaurant
Restaurant
Restaurant
Spa
Spa
Deluxe Room, 1 King Bed - Guestroom
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Facilities
Fitness center
Bar/lounge
Food and beverages

Grand Mercure Hanoi

9.7Rating
ExceptionalRated by Guests
573Reviews

What to expect

Pros

  • 🏊Rooftop pool offers a wonderful view
  • 🍽️High-quality and delicious breakfast
  • 🏋️Well-equipped gym with enthusiastic trainers
  • 👨‍🍳Friendly and professional staff at the restaurant
  • 🌟Luxurious rooms with modern amenities
  • 🌆Convenient location for city exploration
  • 🧖‍♂️Relaxing spa with excellent services
  • 🍹Fantastic rooftop bar with a great ambiance
  • 🏢Elegant and classy hotel design
  • 🌞Attentive and caring staff providing outstanding service

Cons

  • 🛁Swimming pool visibility may not suit all guests
  • 🍸Skybar atmosphere may not be unique compared to rooms
  • 🚗45-minute drive to the airport may be inconvenient
  • 🛏️Some guests may find the pillows too soft
  • 🌆Location slightly far from the Old Quarter
  • 🍴Limited food options at the rooftop bar
  • 🏊Pool area may be disappointing to some guests
  • 🚿Rooftop bar and swimming pool facilities could be improved
  • 🚗Location may not be ideal for those wanting proximity to the Old Quarter
  • 💤Pillows provided might not be suitable for everyone's preferences

What this place has to offer

Things to do and ways to relaxBody scrub, Body wrap, Fitness center, Foot bath, Golf course [on-site], Hot tub, Karaoke, Massage, Pool with view, Private bath, Sauna, Spa, Spa/sauna, Steamroom, Tours
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Dining, drinking, and snackingRoom service [24-hour]
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, German, Chinese [Mandarin], French, Chinese [Cantonese], Korean, Vietnamese, Japanese

Where you'll be sleeping

Executive Room, King Bed, High Floor, Lounge Access image 1
Executive Room, King Bed, High Floor, Lounge Access image 2
Executive Room, King Bed, High Floor, Lounge Access image 3
Executive Room, King Bed, High Floor, Lounge Access image 4
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Executive Room, King Bed, High Floor, Lounge Access image 8
Executive Room, King Bed, High Floor, Lounge Access image 9
Executive Room, King Bed, High Floor, Lounge Access image 10
Executive Room, King Bed, High Floor, Lounge Access image 11
32 m²

Executive Room, King Bed, High Floor, Lounge Access

1 king bed

Deluxe Room, 1 King Bed image 1
Deluxe Room, 1 King Bed image 2
Deluxe Room, 1 King Bed image 3
Deluxe Room, 1 King Bed image 4
Deluxe Room, 1 King Bed image 5
Deluxe Room, 1 King Bed image 6
Deluxe Room, 1 King Bed image 7
Deluxe Room, 1 King Bed image 8
Deluxe Room, 1 King Bed image 9
32 m²

Deluxe Room, 1 King Bed

1 king bed

Executive Room, Twin Beds, High Floor, Lounge Access image 1
Executive Room, Twin Beds, High Floor, Lounge Access image 2
Executive Room, Twin Beds, High Floor, Lounge Access image 3
Executive Room, Twin Beds, High Floor, Lounge Access image 4
Executive Room, Twin Beds, High Floor, Lounge Access image 5
Executive Room, Twin Beds, High Floor, Lounge Access image 6
Executive Room, Twin Beds, High Floor, Lounge Access image 7
Executive Room, Twin Beds, High Floor, Lounge Access image 8
32 m²

Executive Room, Twin Beds, High Floor, Lounge Access

2 single beds

Grand Deluxe, Twin Beds, High Floor image 1
Grand Deluxe, Twin Beds, High Floor image 2
Grand Deluxe, Twin Beds, High Floor image 3
Grand Deluxe, Twin Beds, High Floor image 4
Grand Deluxe, Twin Beds, High Floor image 5
Grand Deluxe, Twin Beds, High Floor image 6
Grand Deluxe, Twin Beds, High Floor image 7
Grand Deluxe, Twin Beds, High Floor image 8
Grand Deluxe, Twin Beds, High Floor image 9
27 m²

Grand Deluxe, Twin Beds, High Floor

2 single beds

Grand Deluxe, King Bed, High Floor image 1
Grand Deluxe, King Bed, High Floor image 2
Grand Deluxe, King Bed, High Floor image 3
Grand Deluxe, King Bed, High Floor image 4
Grand Deluxe, King Bed, High Floor image 5
Grand Deluxe, King Bed, High Floor image 6
Grand Deluxe, King Bed, High Floor image 7
Grand Deluxe, King Bed, High Floor image 8
32 m²

Grand Deluxe, King Bed, High Floor

1 king bed

Deluxe Suite, King Bed, Lounge Access image 1
Deluxe Suite, King Bed, Lounge Access image 2
Deluxe Suite, King Bed, Lounge Access image 3
Deluxe Suite, King Bed, Lounge Access image 4
Deluxe Suite, King Bed, Lounge Access image 5
Deluxe Suite, King Bed, Lounge Access image 6
Deluxe Suite, King Bed, Lounge Access image 7
75 m²

Deluxe Suite, King Bed, Lounge Access

1 king bed or 1 double bed

Deluxe Room, Twin Beds image 1
Deluxe Room, Twin Beds image 2
Deluxe Room, Twin Beds image 3
Deluxe Room, Twin Beds image 4
Deluxe Room, Twin Beds image 5
Deluxe Room, Twin Beds image 6
Deluxe Room, Twin Beds image 7
Deluxe Room, Twin Beds image 8
27 m²

Deluxe Room, Twin Beds

2 single beds

Presidential Suite with Lounge Access image 1
Presidential Suite with Lounge Access image 2
Presidential Suite with Lounge Access image 3
Presidential Suite with Lounge Access image 4
Presidential Suite with Lounge Access image 5
Presidential Suite with Lounge Access image 6
117 m²

Presidential Suite with Lounge Access

1 king bed

Suite King size bed image 1
Suite King size bed image 2
Suite King size bed image 3

Suite King size bed

Executive Room with 1 king-size bed image 1

Executive Room with 1 king-size bed

What other guests say about this hotel

Is this hotel improving or worsening?

We've analyzed the reviews to find out if this hotel is improving or worsening. On average, this hotel is improving 53.07% over the period.

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Where you'll be staying