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Grand Residences Riviera Cancun - All Inclusive

Puerto Morelos, Mexico

9.5Rating
ExceptionalRated by Guests
2,019Reviews

What to expect

Pros

  • 🌟Outstanding customer service from the staff
  • 🍹Excellent food and beverage options
  • 🏊Clean and well-maintained pools and beach area
  • 💆Top-notch spa services with amazing massages
  • 👨‍👩‍👧‍👦Family-friendly environment with activities for all ages
  • 🌴Beautiful and spacious rooms with modern amenities
  • 🎉Engaging and fun activities provided by the staff
  • 🥂Great social events like wine tastings and mixology classes
  • 🍽️Variety of themed dining nights with delicious food options
  • 🎈Personalized concierge service for a memorable stay

Cons

  • 🚫Limited dining options and menus may not always meet expectations
  • 🥘Inconsistencies in food quality and service speed at restaurants
  • 🎨Limited entertainment options and activities, especially in the evenings
  • 🚗Issues with transportation arrangements, like incorrect vehicle sizes
  • 📝Communication gaps or delays in responding to guest inquiries
  • 🍴Unavailability of certain menu items or changes in offered dishes
  • 🔕Lack of late-night room service options or delays in delivery
  • 💰Additional charges for premium services not clearly communicated upfront
  • 🛏️Room view or amenities may not always meet guest expectations
  • 🎭Less vibrant nightlife or evening entertainment compared to other resorts

What this place has to offer

Things to do and ways to relaxDiving, Fitness center, Game room, Golf course [on-site], Hot tub, Massage, On-site entertainment, Pool with view, Private beach, Snorkeling, Solarium, Spa, Spa/sauna, Table tennis, Tennis court, Tours, Water sports (non-motorized), Yoga room
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Dining, drinking, and snackingGrocery delivery, Room service [24-hour]
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Spanish

The 5-star Grand Residences Riviera Cancun offers comfort and convenience whether you're on business or holiday in Puerto Morelos. The property offers a high standard of service and amenities to suit the individual needs of all travelers. Service-minded staff will welcome and guide you at Grand Residences Riviera Cancun. Each guestroom is elegantly furnished and equipped with handy amenities. The property offers various recreational opportunities. Convenience and comfort make Grand Residences Riviera Cancun the perfect choice for your stay in Puerto Morelos.

Where you'll be sleeping

2 Double Beds, Junior Suite, Non-Smoking image 1
2 Double Beds, Junior Suite, Non-Smoking image 2
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2 Double Beds, Junior Suite, Non-Smoking image 6
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2 Double Beds, Junior Suite, Non-Smoking image 8
2 Double Beds, Junior Suite, Non-Smoking image 9
2 Double Beds, Junior Suite, Non-Smoking image 10
2 Double Beds, Junior Suite, Non-Smoking image 11
59 m²

2 Double Beds, Junior Suite, Non-Smoking

2 double beds

1 King Bed, Junior Suite, Beachfront, Non-Smoking image 1
1 King Bed, Junior Suite, Beachfront, Non-Smoking image 2
1 King Bed, Junior Suite, Beachfront, Non-Smoking image 3
1 King Bed, Junior Suite, Beachfront, Non-Smoking image 4
1 King Bed, Junior Suite, Beachfront, Non-Smoking image 5
1 King Bed, Junior Suite, Beachfront, Non-Smoking image 6
1 King Bed, Junior Suite, Beachfront, Non-Smoking image 7
1 King Bed, Junior Suite, Beachfront, Non-Smoking image 8
1 King Bed, Junior Suite, Beachfront, Non-Smoking image 9
1 King Bed, Junior Suite, Beachfront, Non-Smoking image 10
1 King Bed, Junior Suite, Beachfront, Non-Smoking image 11
1 King Bed, Junior Suite, Beachfront, Non-Smoking image 12
1 King Bed, Junior Suite, Beachfront, Non-Smoking image 13
1 King Bed, Junior Suite, Beachfront, Non-Smoking image 14
56 m²

1 King Bed, Junior Suite, Beachfront, Non-Smoking

1 single bed and 1 king bed

Junior Suite King - Non-Smoking image 1
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Junior Suite King - Non-Smoking image 10
Junior Suite King - Non-Smoking image 11
Junior Suite King - Non-Smoking image 12
Junior Suite King - Non-Smoking image 13
56 m²

Junior Suite King - Non-Smoking

1 single bed and 1 king bed

Junior Suite with jacuzzi image 1
Junior Suite with jacuzzi image 2
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Junior Suite with jacuzzi image 9
Junior Suite with jacuzzi image 10
Junior Suite with jacuzzi image 11
Junior Suite with jacuzzi image 12
Junior Suite with jacuzzi image 13
49 m²

Junior Suite with jacuzzi

2 double beds & 2 double beds

Junior Suite with 2 double beds, Non-Smoking image 1
Junior Suite with 2 double beds, Non-Smoking image 2
Junior Suite with 2 double beds, Non-Smoking image 3
Junior Suite with 2 double beds, Non-Smoking image 4
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Junior Suite with 2 double beds, Non-Smoking image 6
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Junior Suite with 2 double beds, Non-Smoking image 8
Junior Suite with 2 double beds, Non-Smoking image 9
Junior Suite with 2 double beds, Non-Smoking image 10
Junior Suite with 2 double beds, Non-Smoking image 11
59 m²

Junior Suite with 2 double beds, Non-Smoking

2 double beds

1 King Bed, One Bedroom Master Suite, Beachfront, Non-Smoking image 1
1 King Bed, One Bedroom Master Suite, Beachfront, Non-Smoking image 2
1 King Bed, One Bedroom Master Suite, Beachfront, Non-Smoking image 3
1 King Bed, One Bedroom Master Suite, Beachfront, Non-Smoking image 4
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1 King Bed, One Bedroom Master Suite, Beachfront, Non-Smoking image 6
1 King Bed, One Bedroom Master Suite, Beachfront, Non-Smoking image 7
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1 King Bed, One Bedroom Master Suite, Beachfront, Non-Smoking image 9
1 King Bed, One Bedroom Master Suite, Beachfront, Non-Smoking image 10
1 King Bed, One Bedroom Master Suite, Beachfront, Non-Smoking image 11
1 King Bed, One Bedroom Master Suite, Beachfront, Non-Smoking image 12
167 m²

1 King Bed, One Bedroom Master Suite, Beachfront, Non-Smoking

1 single bed and 1 king bed & 2 single beds

1 King Bed, One Bedroom Master Suite, Resort View, Non-Smoking image 1
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1 King Bed, One Bedroom Master Suite, Resort View, Non-Smoking image 3
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1 King Bed, One Bedroom Master Suite, Resort View, Non-Smoking image 11
1 King Bed, One Bedroom Master Suite, Resort View, Non-Smoking image 12
1 King Bed, One Bedroom Master Suite, Resort View, Non-Smoking image 13
167 m²

1 King Bed, One Bedroom Master Suite, Resort View, Non-Smoking

1 single bed and 1 king bed & 1 single bed

Junior Suite with Ocean View image 1
Junior Suite with Ocean View image 2
Junior Suite with Ocean View image 3
Junior Suite with Ocean View image 4
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Junior Suite with Ocean View image 6
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Junior Suite with Ocean View image 10
48 m²

Junior Suite with Ocean View

1 king bed & 1 single bed and 1 king bed

Three-Bedroom Suite image 1
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281 m²

Three-Bedroom Suite

2 single beds and 1 king bed & 2 single beds and 1 king bed & 2 double beds

Junior Suite with Beach Front image 1
Junior Suite with Beach Front image 2
Junior Suite with Beach Front image 3
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Junior Suite with Beach Front image 9
48 m²

Junior Suite with Beach Front

1 king bed

What other guests say about this hotel

  • 1

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Grand Residences Riviera Cancun - All InclusivePuerto Morelos, Mexico

Where you'll be staying