Exterior view
Lobby
Exterior view
Lobby
View
Exterior view
Exterior view
Lobby
Exterior view
Lobby
View
Lobby
Bathroom
Bathroom
Bathroom
Bathroom
Bathroom
Meeting room / ballrooms
Meeting room / ballrooms
Meeting room / ballrooms
Meeting room / ballrooms
Meeting room / ballrooms
Meeting room / ballrooms
Meeting room / ballrooms
Meeting room / ballrooms
Meeting room / ballrooms
Meeting room / ballrooms
Meeting room / ballrooms
Meeting room / ballrooms
Meeting room / ballrooms
Meeting room / ballrooms
Meeting room / ballrooms
Meeting room / ballrooms
Meeting room / ballrooms
Meeting room / ballrooms
Meeting room / ballrooms
Bar/lounge
Sports and activities
Facilities
Food and beverages
Restaurant
Restaurant
Fitness center
Restaurant
Queen Suite with Balcony - Guestroom
2 Queen Beds
1 King Bed Hearing Accessible - Guestroom
Queen Suite
2 Queen Bed Hearing Accessible - Guestroom
1q 1bdrm Ste Mob Acc Rishw - Guestroom
1q 1bdrm Ste Mob Acc Rishw - Guestroom
1 King Bed Room - Guestroom
null
null
null
null
null
Meeting room / ballrooms
Restaurant
Bathroom

Hayes Mansion San Jose, Curio Collection by Hilton

7.6Rating
Very GoodRated by Guests
405Reviews

What to expect

Pros

  • 🌟Excellent customer service highlighted by dedicated staff like Dennis and Jackie
  • 🏞️Beautiful and well-kept grounds, including large gardens and picturesque park
  • 🍴Delicious food offerings at the onsite restaurant, Palm & Ember
  • 🛏️Comfortable and well-appointed rooms, some with historic charm and modern amenities
  • 🤝Friendly and welcoming staff, providing a warm and inviting atmosphere
  • 🏊‍♂️Relaxing pool area and spa facilities for a rejuvenating experience
  • 🌿Quiet and serene location, perfect for a peaceful getaway
  • 💪Spacious and well-equipped gym facilities for fitness enthusiasts
  • 🎉Great for events and celebrations, with beautiful spaces for weddings and conferences
  • 🌇Convenient location close to various cities and attractions in the area

Cons

  • 🚗Parking can be limited or challenging, especially during events or busy periods
  • 🔊Noise issues, including disturbances from neighboring rooms or external events
  • 🧹Inconsistent room cleanliness, with some areas not meeting expected standards
  • 🕰️Outdated room decor and amenities, requiring modernization for a better guest experience
  • 💡Poor lighting in certain areas, affecting the ambiance and functionality of the space
  • 🍽️Limited dining options or room service availability, leading to inconvenience for guests
  • 💼Issues with check-in or front desk service, such as rudeness or unresponsiveness
  • 🔌Technical problems with room amenities, like air conditioning or TV functionality
  • 🔇Lack of proper communication or coordination during emergencies or service disruptions
  • 🎶Disruptions from external events or parties, impacting the peace and quiet of the stay

What this place has to offer

Things to do and ways to relaxBilliards, Dart board, Fitness center, Golf course [on-site], Hot tub, Nightclub, Tennis court
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Spanish

Where you'll be sleeping

1 Queen Bed image 1
1 Queen Bed image 2
1 Queen Bed image 3
1 Queen Bed image 4
1 Queen Bed image 5
1 Queen Bed image 6
1 Queen Bed image 7
1 Queen Bed image 8
1 Queen Bed image 9
1 Queen Bed image 10
1 Queen Bed image 11
1 Queen Bed image 12
1 Queen Bed image 13
1 Queen Bed image 14
1 Queen Bed image 15
1 Queen Bed image 16
1 Queen Bed image 17
1 Queen Bed image 18
28 m²

1 Queen Bed

1 queen bed

Mansion Suite image 1
Mansion Suite image 2
Mansion Suite image 3
Mansion Suite image 4
Mansion Suite image 5
Mansion Suite image 6
Mansion Suite image 7
Mansion Suite image 8
Mansion Suite image 9
Mansion Suite image 10
Mansion Suite image 11
Mansion Suite image 12
Mansion Suite image 13
Mansion Suite image 14
Mansion Suite image 15
Mansion Suite image 16
Mansion Suite image 17
65 m²

Mansion Suite

1 queen bed and 1 sofa bed

Queen Suite image 1
Queen Suite image 2
Queen Suite image 3
Queen Suite image 4
Queen Suite image 5
Queen Suite image 6
Queen Suite image 7
Queen Suite image 8
Queen Suite image 9
Queen Suite image 10
Queen Suite image 11
Queen Suite image 12
Queen Suite image 13
Queen Suite image 14
Queen Suite image 15
Queen Suite image 16
Queen Suite image 17
28 m²

Queen Suite

1 queen bed

Junior Suite image 1
Junior Suite image 2
Junior Suite image 3
Junior Suite image 4
Junior Suite image 5
Junior Suite image 6
Junior Suite image 7
Junior Suite image 8
Junior Suite image 9
Junior Suite image 10
Junior Suite image 11
46 m²

Junior Suite

1 king bed and 1 sofa bed

Mobility/Hearing Accessible King Room with 3X3Shower image 1
Mobility/Hearing Accessible King Room with 3X3Shower image 2
Mobility/Hearing Accessible King Room with 3X3Shower image 3
Mobility/Hearing Accessible King Room with 3X3Shower image 4
Mobility/Hearing Accessible King Room with 3X3Shower image 5
Mobility/Hearing Accessible King Room with 3X3Shower image 6
Mobility/Hearing Accessible King Room with 3X3Shower image 7
Mobility/Hearing Accessible King Room with 3X3Shower image 8
Mobility/Hearing Accessible King Room with 3X3Shower image 9
Mobility/Hearing Accessible King Room with 3X3Shower image 10
32 m²

Mobility/Hearing Accessible King Room with 3X3Shower

1 king bed

1 King Mobility Accessible W/Roll In Shower image 1
1 King Mobility Accessible W/Roll In Shower image 2
1 King Mobility Accessible W/Roll In Shower image 3
1 King Mobility Accessible W/Roll In Shower image 4
1 King Mobility Accessible W/Roll In Shower image 5
1 King Mobility Accessible W/Roll In Shower image 6
1 King Mobility Accessible W/Roll In Shower image 7
1 King Mobility Accessible W/Roll In Shower image 8
1 King Mobility Accessible W/Roll In Shower image 9
1 King Mobility Accessible W/Roll In Shower image 10
1 King Mobility Accessible W/Roll In Shower image 11
1 King Mobility Accessible W/Roll In Shower image 12

1 King Mobility Accessible W/Roll In Shower

1 king bed

Hearing Accessible Deluxe King Room  image 1
Hearing Accessible Deluxe King Room  image 2
Hearing Accessible Deluxe King Room  image 3
Hearing Accessible Deluxe King Room  image 4
Hearing Accessible Deluxe King Room  image 5
Hearing Accessible Deluxe King Room  image 6
Hearing Accessible Deluxe King Room  image 7
Hearing Accessible Deluxe King Room  image 8
Hearing Accessible Deluxe King Room  image 9
32 m²

Hearing Accessible Deluxe King Room

1 king bed

1 King Bed Room image 1
1 King Bed Room image 2
1 King Bed Room image 3
1 King Bed Room image 4
1 King Bed Room image 5
1 King Bed Room image 6
1 King Bed Room image 7
28 m²

1 King Bed Room

1 king bed

1 King Bed Deluxe Room image 1
1 King Bed Deluxe Room image 2
1 King Bed Deluxe Room image 3
1 King Bed Deluxe Room image 4
1 King Bed Deluxe Room image 5
1 King Bed Deluxe Room image 6
1 King Bed Deluxe Room image 7
1 King Bed Deluxe Room image 8
1 King Bed Deluxe Room image 9
1 King Bed Deluxe Room image 10
1 King Bed Deluxe Room image 11

1 King Bed Deluxe Room

1 king bed or 1 double bed or 1 super king bed & 1 king bed

King Junior Suite with Sofa Bed image 1
King Junior Suite with Sofa Bed image 2
King Junior Suite with Sofa Bed image 3
King Junior Suite with Sofa Bed image 4
King Junior Suite with Sofa Bed image 5
King Junior Suite with Sofa Bed image 6
King Junior Suite with Sofa Bed image 7
King Junior Suite with Sofa Bed image 8
King Junior Suite with Sofa Bed image 9
King Junior Suite with Sofa Bed image 10
King Junior Suite with Sofa Bed image 11

King Junior Suite with Sofa Bed

1 double bed

What other guests say about this hotel

Is this hotel improving or worsening?

We've analyzed the reviews to find out if this hotel is improving or worsening. On average, this hotel is improving 26.81% over the period.

Who should stay here

We've analyzed the reviews to find out what different types of travelers think about this hotel.

When to stay here

We've analyzed the reviews to find out what months are best to stay here.

Where you'll be staying