Garden
Lobby
Swimming pool
Swimming pool
Garden
Swimming pool [outdoor]
Garden
Garden
Swimming pool
Lobby
Garden
Entrance
Exterior view
Restaurant
Food and beverages
Bar/lounge
Bar/lounge
Meeting room / ballrooms
Meeting room / ballrooms
Bathroom
Facilities
Balcony/terrace
Facilities
Bathroom
Food and beverages
Meeting room / ballrooms
Food and beverages
Bar/lounge
Facilities
Facilities
Meeting room / ballrooms
Facilities
Food and beverages
Facilities
Facilities
Restaurant
Restaurant
Restaurant
Restaurant
Facilities
Cleanliness measures
Cleanliness measures
Food and beverages
Bar
Food and beverages
Nearby attraction
Food and beverages
Nearby attraction
Nearby attraction
Nearby attraction
Bedroom
Food and beverages
Bedroom
Nearby attraction
Bedroom
Food and beverages
Food and beverages
Food and beverages
Recreational facilities
Restaurant
null
Restaurant
Bar
Fitness center
Restaurant
Restaurant
Bar
Fitness center
Restaurant
Bar
Restaurant
Restaurant
null
null
null
null
Bathroom
Food and beverages
Restaurant
Restaurant
Restaurant
Restaurant
Restaurant
Restaurant

Hôtel Mercure Lyon Genas Eurexpo

Genas, France

36 Rue Antoine Pinay, 69740

7.9Rating
Very GoodRated by Guests
45Reviews

What to expect

Pros

  • 🏊‍♂️Hotel with a pool and garden for relaxation
  • 🍽️Excellent restaurant with delicious food options
  • 🚗Plenty of free parking available
  • 🛌Comfortable and spacious rooms with modern amenities
  • 🤝Friendly and helpful staff providing great service
  • 🍷Nice selection of wines and beers in the bar
  • 🎮Entertaining lobby with games and activities
  • 🏞️Beautiful terrace to enjoy meals outside
  • 🚿Efficient resolution of issues like air conditioning problems
  • 🍳Tasty and varied breakfast buffet for a good start to the day

Cons

  • 🔇Noisy air conditioning that cannot be adjusted
  • 💸Overpriced menu items in the restaurant
  • 🧻Lack of clean supplies in the room throughout the week
  • 🚿Issues with hot water supply in the shower
  • 🍔Limited food choices and poor quality in the menu
  • 🛏️Uncomfortable bedding or hard mattresses in some rooms
  • 🚫Unhelpful and rude staff interactions in certain situations
  • 🌡️Inadequate temperature control in the rooms
  • 🚗Location further from the airport or city center than expected
  • 🌀Slow service or delays in fulfilling guest requests

What this place has to offer

Things to do and ways to relaxBowling alley, Fitness center, On-site entertainment, Tours
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Dining, drinking, and snackingKitchen, Shared kitchen
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Spanish, French, Italian

Where you'll be sleeping

Standard Room with 2 Single Beds image 1
Standard Room with 2 Single Beds image 2
Standard Room with 2 Single Beds image 3
Standard Room with 2 Single Beds image 4
Standard Room with 2 Single Beds image 5
Standard Room with 2 Single Beds image 6
Standard Room with 2 Single Beds image 7
22 m²

Standard Room with 2 Single Beds

2 single beds

Privilege Room with Double Bed image 1
Privilege Room with Double Bed image 2
Privilege Room with Double Bed image 3
Privilege Room with Double Bed image 4
Privilege Room with Double Bed image 5
Privilege Room with Double Bed image 6
24 m²

Privilege Room with Double Bed

1 double bed

Standard Room with 1 double bed image 1
Standard Room with 1 double bed image 2
Standard Room with 1 double bed image 3
Standard Room with 1 double bed image 4
Standard Room with 1 double bed image 5
Standard Room with 1 double bed image 6
22 m²

Standard Room with 1 double bed

1 double bed

Suite Deluxe image 1
Suite Deluxe image 2
Suite Deluxe image 3
Suite Deluxe image 4
Suite Deluxe image 5
Suite Deluxe image 6
35 m²

Suite Deluxe

Double Suite with Sofabed and Balcony image 1
Double Suite with Sofabed and Balcony image 2
Double Suite with Sofabed and Balcony image 3
Double Suite with Sofabed and Balcony image 4
35 m²

Double Suite with Sofabed and Balcony

1 double bed and 1 sofa bed

Privilege Room image 1
22 m²

Privilege Room

Suite - Superior - Double bed image 1
Suite - Superior - Double bed image 2
Suite - Superior - Double bed image 3
Suite - Superior - Double bed image 4

Suite - Superior - Double bed

Double Suite with Sofabed and Terrace image 1
35 m²

Double Suite with Sofabed and Terrace

1 double bed and 1 sofa bed

Double Superior image 1
Double Superior image 2
Double Superior image 3
Double Superior image 4

Double Superior

Twin Room - Half Board Included image 1

Twin Room - Half Board Included

What other guests say about this hotel

Is this hotel improving or worsening?

We've analyzed the reviews to find out if this hotel is improving or worsening. On average, this hotel is worsening 0.00% over the period.

Where you'll be staying