Hotel The Palm

Name: Hotel The Palm
Address: CALLE 8 MANZANA 29 LOTE 5 ENTRE 10 Y 5TA AVENIDA, Playa Del Carmen, Quintana Roo, 77710, Mexico
Rating: 8.102204408817636

Playa Del Carmen, Mexico

CALLE 8 MANZANA 29 LOTE 5 ENTRE 10 Y 5TA AVENIDA, 77710

8.1Rating

ExcellentRated by Guests

499Reviews

What to expect

Pros

🏖️Convenient location close to shopping, beach, and entertainment
👍Friendly and helpful staff members like Wendy, José Manuel, and Sandra Lopez
🍹Great rooftop pool and bar with a good atmosphere
🏊Refreshing rooftop swimming pool with comfortable facilities
🛌Large and comfortable beds for a good night's sleep
🍴Delicious and well-prepared food at reasonable prices
🎶Enjoyable music and entertainment at the rooftop
🔒Safe and secure location with friendly security guards
🧼Clean and well-maintained bathrooms with good hygiene standards
🌅Beautiful sunset views from the rooftop terrace

Cons

🔊Loud street noise and music disturbance until early morning hours
💼Rooms lacking in amenities and maintenance issues
🍳Limited or poor quality breakfast options
🛏️Inconsistent room cleanliness and maintenance standards
💰Value for money may not be justified by the services provided
🚪Room features like noisy elevators and ineffective showers
🎉Disappointing lack of promised hotel promotions and events
🚿Issues with water temperature and pressure in showers
🎵Inconveniently loud music from nearby clubs affecting sleep quality
🤝Inconsistent or poor customer service experiences with reception staff

What this place has to offer

Things to do and ways to relaxGolf course [on-site], Hot tub, Massage, Public bath, Spa, Spa/sauna, Tours

Services and conveniencesDaily housekeeping, Elevator, Facilities for disabled guests, Food delivery, Luggage storage

Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas

Languages spokenEnglish, Spanish, Portuguese

THE PALM AT PLAYA is perfectly located for both business and leisure guests in Playa Del Carmen. Featuring a satisfying list of amenities, guests will find their stay at the property a comfortable one. Service-minded staff will welcome and guide you at THE PALM AT PLAYA. Each guestroom is elegantly furnished and equipped with handy amenities. The property offers various recreational opportunities. Convenience and comfort make THE PALM AT PLAYA the perfect choice for your stay in Playa Del Carmen.