HS HOTSSON Hotel Queretaro

Name: HS HOTSSON Hotel Queretaro
Address: Bernardo Quintana 8300, Centro Sur, Queretaro, 76090, Mexico
Rating: 8.55578947368421

Querétaro City, Mexico

Bernardo Quintana 8300, Centro Sur, 76090

8.6Rating

ExcellentRated by Guests

95Reviews

What to expect

Pros

🌟Clean hotel with friendly staff and good service
🍳Complimentary breakfast and minibar replenished daily
🏊‍♂️Heated pool and good quality towels
🍹Complimentary drinks from minibar
🏢Well-located hotel with easy access to main roads
🍽️Variety and delicious taste of food in the restaurant
👍Attentive and friendly staff catering to non-Spanish speaking travelers
💼Great amenities in the room for business travelers
🚗Parking available in basement at a reasonable cost
🛏️Comfortable rooms with good maintenance and upkeep

Cons

💸Issues with invoicing and refunds for some guests
🚿Bathroom maintenance needed with clogged showers and sewer smells
🚗Far from historical downtown area and requires taxi or Uber for exploration
🔊Noisy rooms, especially near service areas
🍽️High charges in the restaurant and lack of clarity on discounts
🕰️Late check-in process and billing issues at checkout
🛎️Reception and staff lacking in customer service and flexibility
🛠️Maintenance issues like non-functional soap dispensers and lack of cleanliness in elevators
📦Difficulty in understanding and availing promotions and discounts
🔒Poor handling of reservations and room allocation

What this place has to offer

Things to do and ways to relaxFitness center, Tours

Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Laundry service, Luggage storage

Dining, drinking, and snackingGrocery delivery

Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas

Languages spokenEnglish, Spanish

Stop at HS Hotsson Hotel Queretaro to discover the wonders of Queretaro. Featuring a complete list of amenities, guests will find their stay at the property a comfortable one. Service-minded staff will welcome and guide you at the HS Hotsson Hotel Queretaro. Some of the well-appointed guestrooms feature air conditioning, heating, desk, mini bar, soundproofing. Take a break from a long day and make use of fitness center, outdoor pool, children's playground, kids club, garden. A welcoming atmosphere and excellent service are what you can expect during your stay at HS Hotsson Hotel Queretaro.