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Jen Penang Georgetown by Shangri-La

Name: Jen Penang Georgetown by Shangri-La
Address: Magazine Road, Penang, Penang, Malaysia
Rating: 8.434573304157565

Penang, Malaysia

Magazine Road

8.4Rating

ExcellentRated by Guests

2,285Reviews

What to expect

Pros

🌟Efficient and speedy check-in process
👍Friendly and knowledgeable staff members
🅿️Plenty of space in the underground parking
🛏️Comfortable and clean rooms
🥂Good breakfast and cocktail hour offerings
🌇Convenient and strategic location
🛋️Spacious lobby with great seating areas
🧴Quality bathroom amenities provided
🍽️Variety and quality of breakfast options
🏊Swimming pool available on-site

Cons

😕Staff not friendly and communicative in some instances
🔍Overlooked details in booking leading to additional costs
🏨Property feels old and may need upgrades
🛌Some amenities show signs of wear and tear
📺Limited TV features and old television sets
🚿Water pressure in showers may be weak
🅿️Parking ticket validation process can be inconvenient
🏊Small and old outdoor swimming pool
🛎️Issues with housekeeping standards
🔒Some room features may not meet expected standards

What this place has to offer

Things to do and ways to relaxFitness center, Massage, Sauna, Spa, Spa/sauna, Steamroom, Table tennis, Tours, Yoga room

Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage

Dining, drinking, and snackingRestaurant [halal], Room service [24-hour]

Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas

Languages spokenEnglish, Hindi, Chinese [Mandarin], Chinese [Cantonese], Japanese, Tamil, Malay

The 4-star Hotel Jen Penang By Shangri-La offers comfort and convenience whether you're on business or holiday in Penang. Both business travelers and tourists can enjoy the hotel's facilities and services. 24-hour room service, free Wi-Fi in all rooms, 24-hour security, daily housekeeping, gift/souvenir shop are there for guest's enjoyment. Comfortable guestrooms ensure a good night's sleep with some rooms featuring facilities such as television LCD/plasma screen, additional bathroom, additional toilet, bathroom phone, carpeting. The hotel offers various recreational opportunities. Hotel Jen Penang By Shangri-La combines warm hospitality with a lovely ambiance to make your stay in Penang unforgettable.