Lobby
View
Reception
Lobby
View
Exterior view
Interior view
Exterior view
Exterior view
Exterior view
Swimming pool
Swimming pool
Exterior view
Bar/lounge
Junior Suite
Bar
Restaurant
Skiing
Food and beverages
Superior Twin Room with Private Bath - Room plan
Hot spring bath
Surrounding environment
Surrounding environment
Hot spring bath
Fitness center
Food and beverages
Buffet
Food and beverages
Food and beverages
Skiing
Food and beverages
Skiing
Skiing
Food and beverages
Superior Twin Room with Private Bath - Bed
Skiing
Surrounding environment
Skiing
Skiing
Food and beverages
Skiing
Food and beverages
Skiing
Surrounding environment
Food and beverages
Coffee shop
Buffet
Food and beverages
Food and beverages
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Junior Suite
Restaurant
Hot spring bath
Skiing
Skiing
Skiing
Restaurant
Fitness center

Naspa New Otani

8.6Rating
ExcellentRated by Guests
112Reviews

What to expect

Pros

  • 🏖️Beautiful beach nearby
  • 🍽️Great variety and delicious food options
  • 🏨Spacious and clean rooms with good amenities
  • 🛁Large and luxurious onsen (hot spring) facilities
  • 🎿Convenient ski-in and ski-out location
  • 👨‍👩‍👧‍👦Family-friendly atmosphere and activities
  • 🌄Breathtaking views of the mountains
  • 🤝Friendly and attentive staff
  • 🚗Convenient shuttle service to nearby attractions
  • 💼Efficient concierge service for tour arrangements

Cons

  • 🧹Rooms need better cleaning
  • 🌡️Inconsistent air conditioning in some rooms
  • 💧Limited availability of complimentary water bottles
  • 🍝Limited dining options or closed restaurants
  • 🔑Issues with security box functionality
  • 🛏️Old mattresses causing discomfort
  • 🚫Lack of extension cords in rooms
  • 🍹High prices for onsen or private bath experiences
  • 🛍️Limited shopping or dining options outside the hotel
  • ❄️Limited snow conditions during certain periods

What this place has to offer

Things to do and ways to relaxBilliards, Dart board, Fitness center, Game room, Hiking, Hot tub, Karaoke, Massage, Mini golf course, Public bath, Sauna, Ski lessons, Skiing, Spa, Spa/sauna, Steamroom, Table tennis, Tennis court
Services and conveniencesConcierge, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Laundry service, Luggage storage
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Japanese

Set in a prime location of Yuzawa, Naspa New Otani puts everything the city has to offer just outside your doorstep. The hotel has everything you need for a comfortable stay. Free Wi-Fi in all rooms, car power charging station, daily housekeeping, gift/souvenir shop, laundromat are on the list of things guests can enjoy. Some of the well-appointed guestrooms feature television LCD/plasma screen, carpeting, clothes rack, complimentary tea, mirror. Access to the hotel's dart board, hiking trails, ski equipment rentals, ski lessons, fitness center will further enhance your satisfying stay. Naspa New Otani combines warm hospitality with a lovely ambiance to make your stay in Yuzawa unforgettable.

Where you'll be sleeping

Junior Suite image 1
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Junior Suite image 3
Junior Suite image 4
Junior Suite image 5
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Junior Suite image 8
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Junior Suite image 10
74 m²

Junior Suite

2 semi double beds

Superior Twin Room with Private Bath image 1
Superior Twin Room with Private Bath image 2
Superior Twin Room with Private Bath image 3
Superior Twin Room with Private Bath image 4
Superior Twin Room with Private Bath image 5
Superior Twin Room with Private Bath image 6
Superior Twin Room with Private Bath image 7
37 m²

Superior Twin Room with Private Bath

2 semi double beds and 1 single bed

Twin Room with Airweave Mattress - Non-Smoking image 1
Twin Room with Airweave Mattress - Non-Smoking image 2
Twin Room with Airweave Mattress - Non-Smoking image 3
Twin Room with Airweave Mattress - Non-Smoking image 4
37 m²

Twin Room with Airweave Mattress - Non-Smoking

2 semi double beds

Superior Twin Room image 1
Superior Twin Room image 2
Superior Twin Room image 3
37 m²

Superior Twin Room

2 semi double beds

Junior Suite image 1
Junior Suite image 2
Junior Suite image 3
74 m²

Junior Suite

2 semi double beds

Japanese-style Room  image 1
Japanese-style Room  image 2
Japanese-style Room  image 3
31 m²

Japanese-style Room

9 futons

Twin Room image 1
Twin Room image 2
Twin Room image 3
37 m²

Twin Room

2 semi double beds

Room image 1
Room image 2
Room image 3
37 m²

Room

2 semi double beds

Room image 1
Room image 2
Room image 3
74 m²

Room

2 semi double beds

Room image 1
Room image 2
Room image 3
37 m²

Room

What other guests say about this hotel

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Where you'll be staying