Reception
Entrance
Kedai Kopi Kimteng - 1.23 km from property
Siak River - 2 km from property
Muara Takus - 4.3 km from property
Swimming pool [outdoor]
Swimming pool [outdoor]
Swimming pool [outdoor]
Entrance
Lobby
Attractions
Restaurant
Bathroom
Facilities
Bathroom
Coffee shop
Bathroom
Playground
Banquet hall
Bathroom
Food and beverages
Bathroom
Facilities
Food and beverages
Food and beverages
Attractions
Food and beverages
Attractions
Fitness center
Facilities
Facilities
Food and beverages
Bar/lounge
Balcony/terrace
Food and beverages
Food and beverages
Food and beverages
Attractions
Attractions
Superior Room With 2 Single Beds - View
Banquet hall
Facilities
Bar/lounge
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Spa
Cleanliness measures
Attractions
Food and beverages
Bathroom
Bathroom

Novotel Pekanbaru

Pekanbaru, Indonesia

JALAN RIAU NO. 59 Pekanbaru, 28154

8.7Rating
ExcellentRated by Guests
202Reviews

What to expect

Pros

  • 🌟Friendly and helpful staff
  • 🏊‍♂️Nice swimming pool
  • 🍽️Delicious and varied breakfast options
  • 🧖‍♀️Relaxing spa with skilled therapists
  • 👨‍👩‍👧‍👦Kid-friendly activities and amenities
  • 🎉Special activities for children on weekends
  • 🥂Memorable surprises for special occasions
  • 🎶Live music entertainment in the evenings
  • 🏙️Convenient central location near shopping centers
  • 🛏️Spacious, comfortable, and modern rooms

Cons

  • 🛎️Issues with billing accuracy and refund process
  • 💆‍♂️Inconsistent spa experience with unprofessional service
  • 🚪Noise disturbances in certain rooms
  • 🚭Need clearer distinction between smoking and non-smoking rooms
  • 🛠️Gym facilities need improvement
  • 🍽️Breakfast quality needs enhancement in some cases
  • 🔒Safety concerns with elevator access
  • 🧹Issues with room cleanliness and maintenance
  • 💬Poor communication or service from front office staff
  • 💻Inadequate or unreliable Wi-Fi access

What this place has to offer

Things to do and ways to relaxFitness center, Game room, Massage, Sauna, Spa, Spa/sauna
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Dining, drinking, and snackingKitchen, Room service [24-hour], Shared kitchen
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Indonesian

Ideally located in the prime touristic area of Pekanbaru City Center, Novotel Pekanbaru promises a relaxing and wonderful visit. Featuring a complete list of amenities, guests will find their stay at the property a comfortable one. To be found at the hotel are 24-hour room service, free Wi-Fi in all rooms, 24-hour security, taxi service, 24-hour front desk. Some of the well-appointed guestrooms feature closet, towels, clothes rack, television LCD/plasma screen, mirror. The hotel offers various recreational opportunities. Convenience and comfort makes Novotel Pekanbaru the perfect choice for your stay in Pekanbaru.

Where you'll be sleeping

Superior Room with 1 Double Bed image 1
Superior Room with 1 Double Bed image 2
Superior Room with 1 Double Bed image 3
Superior Room with 1 Double Bed image 4
Superior Room with 1 Double Bed image 5
Superior Room with 1 Double Bed image 6
Superior Room with 1 Double Bed image 7
Superior Room with 1 Double Bed image 8
Superior Room with 1 Double Bed image 9
28 m²

Superior Room with 1 Double Bed

1 double bed

Superior Room With 2 Single Beds image 1
Superior Room With 2 Single Beds image 2
Superior Room With 2 Single Beds image 3
Superior Room With 2 Single Beds image 4
Superior Room With 2 Single Beds image 5
28 m²

Superior Room With 2 Single Beds

1 queen bed

Deluxe room with 1 double bed, with Balcony image 1
Deluxe room with 1 double bed, with Balcony image 2
Deluxe room with 1 double bed, with Balcony image 3
28 m²

Deluxe room with 1 double bed, with Balcony

1 double bed

Deluxe room with 2 single beds, with Balcony image 1
Deluxe room with 2 single beds, with Balcony image 2
28 m²

Deluxe room with 2 single beds, with Balcony

2 single beds

Superior Room with 2 Single Beds and 1 Sofa Bed image 1
Superior Room with 2 Single Beds and 1 Sofa Bed image 2
32 m²

Superior Room with 2 Single Beds and 1 Sofa Bed

1 sofa bed and 2 single beds or 2 single beds & 2 single beds and 1 sofa bed

Superior Twin Room image 1
Superior Twin Room image 2
Superior Twin Room image 3
28 m²

Superior Twin Room

2 single beds

Superior room with 1 double bed and 1 sofa bed image 1
32 m²

Superior room with 1 double bed and 1 sofa bed

1 double bed or 1 double bed and 1 sofa bed

Superior Room image 1
28 m²

Superior Room

Junior King Suite image 1

Junior King Suite

1 king bed

Deluxe Room with 2 single beds image 1

Deluxe Room with 2 single beds

What other guests say about this hotel

Is this hotel improving or worsening?

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Where you'll be staying