Onyx Boston Downtown
8.2Rating
ExcellentRated by Guests
931Reviews
What to expect
Pros
- 🌟Warm and welcoming front desk staff like Tony and Josh
- 🏨Convenient location near attractions, restaurants, and public transport
- 👍Excellent customer service from staff like Luis, Tommy, and Brynna
- 🍽️Delicious food options available at the hotel's bistro
- 🛏️Comfortable and spacious rooms with modern amenities
- 🎉Special touches and personalized service for guests' special occasions
- 🤝Helpful and accommodating staff providing local recommendations
- 🥂Extra privileges and surprises for guests, making the stay memorable
- 🌆Fantastic views from rooms with spectacular scenery
- 🤗Friendly and patient staff providing top-notch hospitality
Cons
- 💸Expensive valet parking and pricey breakfast options
- 🕰️Delays or issues with check-in process or room allocation
- 🚪Noise disturbances due to old door systems or thin walls
- 🍷Overpriced food and beverages within the hotel premises
- 🛌Uncomfortable or outdated room features like loud mini-fridges
- 🤷♂️Inconsistent cleanliness or maintenance issues in rooms
- 🚗Limited or expensive parking options for guests
- 😕Issues with hotel amenities such as Wi-Fi or room service
- 🩸Instances of unclean or stained towels and linens
- 📉Poor customer service experiences with dismissive or rude staff members
What this place has to offer
Things to do and ways to relaxFitness center, Game room, Massage, Spa, Spa/sauna, Tours
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Laundry service, Luggage storage
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish
The 4-star Onyx, a Kimpton Hotel offers comfort and convenience whether you're on business or holiday in Boston (MA). The hotel offers a wide range of amenities and perks to ensure you have a great time. Free Wi-Fi in all rooms, 24-hour front desk, facilities for disabled guests, car park, room service are on the list of things guests can enjoy. Designed for comfort, selected guestrooms offer internet access – wireless, non smoking rooms, air conditioning, heating, desk to ensure a restful night. Recuperate from a full day of sightseeing in the comfort of your room or take advantage of the hotel's recreational facilities, including fitness center, massage. Discover all Boston (MA) has to offer by making Onyx, a Kimpton Hotel your base.
Where you'll be sleeping
28 m²
1 King Premium
1 king bed
28 m²
1 King Deluxe
1 king bed
28 m²
1 King Deluxe Hearing Accessible
1 king bed
26 m²
1 King Bed
1 king bed
26 m²
2 Double Beds
2 double beds
28 m²
2 Double Deluxe Mobility or Hearing Accessible Tub
2 double beds
28 m²
2 Double Deluxe Mobility or Hearing Accessible Roll-in Shower
2 double beds
28 m²
2 Double Deluxe
2 double beds
Standard Room
1 double bed
27 m²
Mobility/Hearing Accessible Two Double Room with Tub
2 double beds
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