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8.2Rating
ExcellentRated by Guests
40Reviews
What to expect
Pros
- 🏊Excellent pool facilities
- 🛍️Convenient location for shopping
- 🌟Highly attentive and friendly staff
- 🍽️Great food options at the buffet restaurant
- 👪Family-friendly amenities and services
- 🏝️Close proximity to the beach
- 🛋️Comfortable and functional facilities
- 🔒Good security measures in place
- 🌞Well-lit rooms with balconies
- 🍳Breakfast included in some packages
Cons
- 🔇Poor noise isolation in rooms
- 💻Unreliable and slow WiFi connection
- 🚷Unprofessional behavior from staff
- 🛌Issues with room reservations and availability
- 🏋️Limited and outdated exercise facilities
- 🧼Inconsistent room cleaning services
- 🚪Long wait times for luggage delivery
- 🚰Water pressure issues in showers
- 🍽️Limited dining options and poor customer service
- 🔊Noise disturbances affecting sleep quality
What this place has to offer
Things to do and ways to relaxFitness center, Game room, Hammam, Hot tub, Sauna, Spa, Spa/sauna, Steamroom, Tours
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Laundry service, Luggage storage
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Spanish
Where you'll be sleeping







25 m²
1 King Bed, Non-Smoking
1 king bed






25 m²
1 King Bed, Junior Suite, Non-Smoking
1 king bed






25 m²
2 Double Beds, Non-Smoking
2 double beds






25 m²
1 King Bed, Castelo Suite, Non-Smoking
1 king bed





25 m²
2 Double Beds, Junior Suite, Non-Smoking
2 double beds

Triple Room

Room standard

Double or Twin STANDARD

1 KING CASTELO SUITE NSMK WITH FREE WIFI BALCONY MINI BAR AC

Suite - Double/Double
What other guests say about this hotel
Is this hotel improving or worsening?
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