Titiwangsa Lake Garden - 2.61 km from property

Masjid Jamek of Kuala Lumpur - 1.39 km from property

Kuala Lumpur City Centre - 1.49 km from property

Malayan Railway Administration Building - 2.22 km from property

Shangri-La Kuala Lumpur

Name: Shangri-La Kuala Lumpur
Address: 11 Jalan Sultan Ismail, Kuala Lumpur, 50250, Malaysia
Rating: 8.865315666406858

Kuala Lumpur, Malaysia

11 Jalan Sultan Ismail, 50250

8.9Rating

ExcellentRated by Guests

1,283Reviews

What to expect

Pros

👍Exceptionally friendly and helpful staff
🍽️Amazing breakfast choices
🏊Great pool area
🍹Fantastic evening cocktail experience
🛏️Comfortable and clean rooms
🥇Professional and courteous hospitality
🌟Luxurious facilities and amenities
🥂Excellent service quality
🍳Large variety of delicious food options
🚖Convenient location with easy access to major areas

Cons

💤Some rooms are dated and could use a refresh
🔌Lack of convenience in plug locations
🚗Traffic congestion near the hotel
🔊Noise from outside the rooms
💸Expensive rates
🔍Rooms need better cleaning
🔧Some maintenance issues in facilities
⏳Check-in system errors
🕰️Facility style may feel outdated
🚶Location may not be ideal for public transportation users

What this place has to offer

Things to do and ways to relaxBody scrub, Body wrap, Fitness center, Hot tub, Massage, On-site entertainment, Sauna, Spa, Steamroom, Tours

Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage

Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas

Languages spokenEnglish, Hindi, Chinese [Mandarin], Malay

Shangri-La Hotel Kuala Lumpur is conveniently located in the popular KLCC area. The property features a wide range of facilities to make your stay a pleasant experience. Take advantage of the property's 24-hour front desk, facilities for disabled guests, express check-in/check-out, Wi-Fi in public areas, room service. Flat screen television, carpeting, clothes rack, slippers, sofa can be found in selected guestrooms. Entertain yourself with the property's recreational facilities, including hot tub, fitness center, outdoor pool, massage, garden. A welcoming atmosphere and excellent service are what you can expect during your stay at Shangri-La Hotel Kuala Lumpur.