Bungurasih Bus Station - 3.65 km from property

Sanggar Agung Temple - 4.36 km from property

The Alana Surabaya

Name: The Alana Surabaya
Address: Jl. Ketintang Baru I No. 10 - 12, Surabaya, 60231, Indonesia
Rating: 8.62526315789474

Surabaya, Indonesia

Jl. Ketintang Baru I No. 10 - 12, 60231

8.6Rating

ExcellentRated by Guests

95Reviews

What to expect

Pros

🏨Good hotel services and staff
🍽️Variety of delicious breakfast options
🏊Indoor pool available for use
🚗Parking facilities provided
👪Family-friendly amenities and services
🍲Local cuisine options in breakfast
🛏️Spacious and comfortable rooms
👍Convenient location near dining options
🥇Highly recommended by guests
🥂Welcome drink and cake included in suite rooms

Cons

❄️Cold pool water
🧊Inadequately cold fridge in rooms
🚶Slightly far location from main venues
🍔Limited dining options within the hotel
🛎️Delay in services like bringing online food orders to rooms
🚭Strong tobacco smell in non-smoking rooms
🔑Issues with returning car keys by receptionists
💤Massage service no longer available
🛠️Room cleanliness needs improvement
🏢Old and noisy hotel ambiance

What this place has to offer

Things to do and ways to relaxFitness center, Massage, On-site entertainment, Sauna, Yoga room

Services and conveniencesConcierge, Elevator, Laundry service

Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas

Languages spokenEnglish, Indonesian

The Alana Surabaya is perfectly located for both business and leisure guests in Surabaya. The property features a wide range of facilities to make your stay a pleasant experience. Service-minded staff will welcome and guide you at The Alana Surabaya. Guestrooms are designed to provide an optimal level of comfort with welcoming decor and some offering convenient amenities like flat screen television, carpeting, clothes rack, slippers, sofa. The property offers various recreational opportunities. Discover all Surabaya has to offer by making The Alana Surabaya your base.